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Web developmentCompany sites, stores and dashboardsMobile appsAndroid and iOS with a dashboardERP and business systemsAccounting, inventory and HRCustom softwareSystems built around your workflowHosting and serversServers, backups and emailNetworks and infrastructureNetworks, CCTV and biometricsIntegrationsPayments, bookings and WhatsAppUI/UX designInterfaces and prototypesSupport and maintenanceMaintenance, updates and monitoring
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Support and maintenance

Support and maintenance

We stay with you after launch: we monitor performance, fix issues quickly, keep systems updated and add features as your business grows.

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Good fit for
Fanqode clientsCompanies with legacy systemsWebsites and storesERP systems
Support and maintenance

What's included

Everything this service covers, from planning to launch.

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Monthly support plans

A block of hours or open support, depending on your needs.

Issue fixing

Report issues over WhatsApp or email and get a quick response.

Security updates

Keeping servers, systems and libraries up to date.

Performance monitoring

Watching speed, storage and errors before they affect your work.

Backups

Checking backups and testing restores regularly.

Ongoing development

Adding features and reports as you need them.

Process

How we deliver it

Clear steps from the first call until the service is running for you.

  1. Understand your needs

    We agree on what's needed, who will use it and the expected result.

  2. A clear proposal

    You get a plan, scope, timeline and price before we start.

  3. Phased delivery

    You receive and try each phase yourself and request changes.

  4. Launch and support

    We go live, train your team and stay with you after launch.

FAQ

Questions about this service

Have another question?

Message us on WhatsApp and we'll get back to you quickly.

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Do you support systems you didn't build?

Possibly, after we review the system and code and are sure we can take responsibility for it.

How do I report an issue?

Over WhatsApp or email. Response times are agreed in the contract.

Do updates interrupt work?

We schedule updates at suitable times and test them first to avoid downtime.

Services

Other services

Web developmentCompany sites, stores and dashboardsService detailsMobile appsAndroid and iOS with a dashboardService detailsERP and business systemsAccounting, inventory and HRService details